Shipping Policy
Shipping Destinations a. We currently ship orders to addresses within the United Arab Emirates (UAE) and select international destinations. Please refer to the checkout page for a list of countries eligible for international shipping.
Shipping Methods a. We offer several shipping methods for domestic and international orders, including standard shipping, expedited shipping, and courier services. Shipping options may vary depending on the destination and the weight of the package. b. Estimated delivery times are provided during the checkout process and are based on the shipping method selected, as well as the destination.
Order Processing a. Order Processing Time: Orders are typically processed and shipped within 1-2 business days from the date of order placement, unless otherwise stated. b. Order Verification: We may need to verify certain information before processing your order, such as billing details or prescription information for power lenses. c. Order Confirmation: Once your order has been processed and shipped, you will receive a confirmation email with tracking information, if applicable.
Shipping Charges a. Shipping charges are calculated based on the shipping destination, selected shipping method, and the weight of the package. The total shipping cost will be displayed during the checkout process before payment. b. Shipping charges are non-refundable except in cases where we have made an error or the product is defective.
Delivery a. Delivery Timeframe: The estimated delivery timeframe provided during checkout is an approximation and may vary depending on external factors such as customs clearance, holidays, and unforeseen circumstances. b. Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. c. Signature Requirement: Some shipping methods may require a signature upon delivery. Please ensure someone is available to accept the package at the delivery address provided.
International Shipping a. Customs and Duties: International orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping charges. b. Customs Clearance: Delays may occur during customs clearance processes, which are beyond our control. We appreciate your patience and understanding in such situations.
Contact Information If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team at contact@elegantstyle.ae.
By placing an order on the Website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Shipping Policy.
